Term and Conditions

Welcome to Pune Bytes! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our site, you agree to these Terms. Please read them carefully.

1. General

• Pune Bytes (“we,” “our,” “us”) operates this website to provide customers with authentic, healthy Indian sweets and snacks.
  
• By using our site or placing an order, you accept these Terms and our Privacy Policy.
  
• We may update these Terms from time to time. Continued use of the site implies acceptance of the updated Terms.
  

2. Products & Services

• All products listed are described as accurately as possible. However, slight variations in color, shape, or packaging may occur as our products are handcrafted.
  
• Availability may vary; if an item is out of stock after you place an order, we will inform you and offer a replacement or refund.
  

3. Orders & Payments

• Placing an order means you agree to provide accurate details (name, phone, address, email).
  
• Orders will be processed only after successful payment confirmation.
  
• Payments are accepted via secure third-party gateways. We do not store card/payment details.

4. Shipping & Delivery

• Delivery timelines may vary based on your location. Estimated timelines will be shown during checkout.
  
• We are not liable for delays caused by courier partners, unforeseen events, or incorrect address details provided by customers.
  
• Free delivery may apply to certain orders as per our current offers.
  

5. Returns & Refunds

• Due to the perishable nature of our sweets and snacks, we cannot accept returns once the package is opened.
  
• Refunds/replacements are only provided in case of:
  
• • Damaged products on delivery
    
  • Wrong product shipped
    
• Customers must notify us within 24 hours of delivery with supporting photos.
  
• For full details, please see our Return & Refund Policy.
  

6. Pricing & Promotions

• All prices are listed in Indian Rupees (₹) and include applicable taxes.
  
• We reserve the right to change product prices or promotional offers at any time without prior notice.
  

7. Intellectual Property

• All website content (text, images, logos, designs) belongs to Pune Bytes and is protected under applicable copyright and trademark laws.
  
• You may not copy, reproduce, or use our content without written permission.
  

8. Limitation of Liability

• While we ensure product quality and safety, Pune Bytes is not liable for:
  
  • Allergic reactions or health issues caused by ingredients (customers must check product descriptions).
    
  • Losses or damages caused by misuse of our products or services.
    

9. Governing Law

• These Terms are governed by the laws of India.
  
• Any disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.
  

10. Contact Us

For questions about these Terms, please contact us:

📧 Email: care@punebytes.com